tag:passkit.statuspage.io,2005:/historypasskit Status - Incident History2024-03-20T15:55:20Zpasskittag:passkit.statuspage.io,2005:Incident/197330852024-01-17T06:48:23Z2024-01-17T11:40:42ZPub1 Welcome emails are not being received.<p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>06:48</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>05:47</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p><p><small>Jan <var data-var='date'>17</var>, <var data-var='time'>04:08</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:passkit.statuspage.io,2005:Incident/169271932023-04-21T05:49:25Z2023-04-21T05:49:57ZLoopy Loyalty Servers reporting 504 errors<p><small>Apr <var data-var='date'>21</var>, <var data-var='time'>05:49</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>21</var>, <var data-var='time'>05:49</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Apr <var data-var='date'>21</var>, <var data-var='time'>02:00</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:passkit.statuspage.io,2005:Incident/168971122023-04-18T04:51:47Z2023-04-18T04:51:47ZPush updates and Webhooks are delayed<p><small>Apr <var data-var='date'>18</var>, <var data-var='time'>04:51</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>18</var>, <var data-var='time'>02:22</var> UTC</small><br><strong>Update</strong> - We are continuing to work on a fix for this issue.</p><p><small>Apr <var data-var='date'>18</var>, <var data-var='time'>02:22</var> UTC</small><br><strong>Identified</strong> - Push updates and webhooks are currently delayed</p>tag:passkit.statuspage.io,2005:Incident/168619492023-04-14T14:50:33Z2023-04-14T14:50:33ZPush updates and Webhooks are delayed<p><small>Apr <var data-var='date'>14</var>, <var data-var='time'>14:50</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Apr <var data-var='date'>14</var>, <var data-var='time'>08:12</var> UTC</small><br><strong>Update</strong> - The push queue is currently being delayed by around 90 minutes, we are currently working to resolve this.</p><p><small>Apr <var data-var='date'>14</var>, <var data-var='time'>08:11</var> UTC</small><br><strong>Identified</strong> - The push queue is currently being delayed by around 90 minutes, we are currently working to resolve this.</p>tag:passkit.statuspage.io,2005:Incident/113612322022-10-03T14:46:32Z2022-10-03T14:46:32ZPush updates and Webhooks are delayed<p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>14:46</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'> 3</var>, <var data-var='time'>13:10</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p>tag:passkit.statuspage.io,2005:Incident/112155842022-09-22T06:14:38Z2022-09-22T06:14:38ZWebhooks not firing and updates taking longer than usual<p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>06:14</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>22</var>, <var data-var='time'>04:30</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:passkit.statuspage.io,2005:Incident/112076922022-09-21T14:33:37Z2022-09-21T14:33:37ZWebhooks not firing and updates taking longer than usual<p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>14:33</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>14:33</var> UTC</small><br><strong>Update</strong> - We are continuing to monitor for any further issues.</p><p><small>Sep <var data-var='date'>21</var>, <var data-var='time'>12:15</var> UTC</small><br><strong>Monitoring</strong> - A fix has been implemented and we are monitoring the results.</p>tag:passkit.statuspage.io,2005:Incident/110704572022-09-07T08:19:28Z2022-09-07T08:19:28ZLogin issues to PassKit Portal and passes not creating (too many connections). Pub1 accounts only<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>08:19</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>07:46</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>07:33</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating the issue</p>tag:passkit.statuspage.io,2005:Incident/110704592022-09-07T08:19:16Z2022-09-07T08:19:16ZPub1 experiencing issues "Too many connections"<p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>08:19</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>07:46</var> UTC</small><br><strong>Identified</strong> - The issue has been identified and a fix is being implemented.</p><p><small>Sep <var data-var='date'> 7</var>, <var data-var='time'>07:33</var> UTC</small><br><strong>Investigating</strong> - This affects log in to the Portal, API, Push and Distribution services. Our team is currently investigating</p>tag:passkit.statuspage.io,2005:Incident/108670732022-08-21T08:12:14Z2022-08-21T08:12:14ZPush updates are not being received.<p><small>Aug <var data-var='date'>21</var>, <var data-var='time'>08:12</var> UTC</small><br><strong>Resolved</strong> - This incident is now resolved</p><p><small>Aug <var data-var='date'>20</var>, <var data-var='time'>12:43</var> UTC</small><br><strong>Identified</strong> - We have identified the issue and taking steps to resolve.</p><p><small>Aug <var data-var='date'>20</var>, <var data-var='time'>12:37</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating reports that changes to the pass record are not being updated on the pass.</p>tag:passkit.statuspage.io,2005:Incident/107464172022-08-02T18:22:16Z2022-08-02T18:22:16ZSome users are unable to log in to their Loopy Loyalty accounts<p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>18:22</var> UTC</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>18:16</var> UTC</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Aug <var data-var='date'> 2</var>, <var data-var='time'>18:15</var> UTC</small><br><strong>Investigating</strong> - We are currently investigating this issue</p>tag:passkit.statuspage.io,2005:Incident/101048642022-04-28T15:30:00Z2022-05-30T09:54:14ZBilling page 504<p><small>Apr <var data-var='date'>28</var>, <var data-var='time'>15:30</var> UTC</small><br><strong>Resolved</strong> - Billing Page is hanging preventing users from updating their credit card / payment method.</p>